Issues with logging in

If you are having issues logging into or, this article will help you troubleshoot the problem and help you register on the right website and reset your password if needed.

  • If your email address is not found on our records, that means you have not registered on the site you would like to log into. If  you are experiencing this error and would like to log into, you can register here. If you would like to log into to purchase DVDs or digital downloads, you can register here.


  • Subscribing to our email newsletter does not automatically register you on any of the websites. You can register on and by clicking on each link.


  • If you are having trouble remembering your password, you can request to reset it:

To reset your password for, click here.

To reset your password for, click here and click Forgot Your Password?

Make sure to review your SPAM folder if you don't receive the email within a few minutes.

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